US / AZ / Phoenix / record 70eedd70

Crossroads

Also listed as East

Outpatient · Substance use treatment.

01 Admission

Type of careSubstance use treatmentfindtreatment.gov · checked 2026-09-24
SettingOutpatient · Residential/24-hour residential · Intensive outpatient treatment · Outpatient methadone/buprenorphine or naltrexone treatment · Long-term residential · Short-term residential
Operated byPrivate non-profit organization
AcceptsYoung Adults · Adults · Seniors
LanguagesSpanish
Telephone602-279-2585
Hours
Today: Open 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
via Google Business Profile

02 License and capacity

AZ licenseBH865· Active AZ state register · read 2026-09-25
TermFirst issued 1999-08-09·Expires 2027-08-31
AZ licenseOTC20063· Active AZ state register · read 2026-09-25
TermFirst issued 2025-06-05·Expires 2027-06-04

Licensed and regulated by Arizona Department of Health Services.

03 Inspections and enforcement

The state records 2 enforcement cases against this facility, with penalties totalling $1,000.

Case 00110362Closed (Complete)· decided 11/20/2024· from inspection
Civil Penalty— $500· 11/22/2024 AZ state record · read 2026-09-25
Case 00112607Closed (Complete)· decided 10/23/2023· from inspection
Civil Penalty— $500· 10/23/2023 AZ state record · read 2026-09-25

Inspection findings, as the state wrote them

Complaint;Compliance (Annual)· 9/9/2024· Complete
The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00209411, AZ00204582, and AZ00197415 conducted on September 9, 2024:

Modification· 8/6/2026· Complete
No deficiencies were cited during the off-site modification survey conducted on August 6, 2026. Based on the rules found in R9-10 Article 10: Outpatient Treatment Centers, the Department approves the added services: Physical health (Ancillary services) and continues to provide: Counseling, and Behavioral health services. Healthcare Compliance Officer August 6, 2026

Initial Monitoring· 7/29/2025· Complete
No deficiency was cited at the time of the unannounced, on-site Abbreviated Initial Follow-up Survey conducted on July 29, 2025, Event ID #INSP-0137663. Pursuant to the rules found in A.A.C. Title 9, Chapter 10, Article 1: General and Article 10: Outpatient Treatment Centers, the Department is approving the facility to continue operations as an Outpatient Treatment Center and for the following scope of services: Behavioral Health Services, and Counseling Services (Adults). Senior Healthcare Compliance Officer, July 29, 2025 Healthcare Compliance Officer, Registered Nurse

Compliance (Annual)· 7/28/2026· Complete
No deficiencies were found during an on-site, unannounced State Licensing Compliance inspection conducted on 07/28/2026. Based on the rules found in Article 1: General and Article 10: Outpatient Treatment Centers, the Department approves the facility to continue operations as an Outpatient Treatment Center and to provide the following authorized services: Behavioral Health Services (Adults) and Counseling. Healthcare Compliance Officer 07/29/2026

Complaint· 7/15/2024· Complete
\protectrdrbrdrsrdrw20rsp100 \protect0 An on-site investigation of complaint AZ00212970 was conducted on July 15, 2024 and no deficiencies were cited.

Compliance (Initial)· 5/28/2025· Complete
No deficiencies were found during an on-site State Licensing Initial survey conducted on May 28, 2025. Based on the rules found in Arizona Administrative Code R9-10, Article 10, Outpatient Treatment Centers, the Department has approved the facility to begin operations as an Outpatient Treatment Center with the following Scope of Services: Behavioral Health Services, and Counseling Services (Adults). Senior Healthcare Compliance Officer, May 28, 2025

2 earlier inspections not shown.

Behavioral Health Residential Facility· Active· first licensed 8/9/1999. See the certificate issued by the state — check it against the issuing authority rather than taking our word for it.

04 What people say

4.6 out of 5 across 35 reviews on 1 site.

google4.6 / 5· 35 reviews source · read 2026-09-27

05 Accreditation

Self-reported to SAMHSA, not independently verified by us: State substance use treatment agency · State department of health findtreatment.gov · checked 2026-09-24

06 Cost

This facility does not publish its prices, and no public record holds them. Almost no treatment facility in the United States publishes a price, and no state or federal register records one.

Ask for the total for the full stay, not the daily rate, and how much is due before admission. The questions to ask about money.

Ask before you commit to anything

  1. The total for the full stay, not the daily rate.
  2. How much is due before arrival, and what is refundable on early departure.
  3. What is excluded — medication, laboratory work, psychiatry, transport.
  4. Who pays the balance if insurance denies after admission.
Payment acceptedFederal, or any government funding for substance use treatment programs · IHS/Tribal/Urban (ITU) funds · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid · SAMHSA funding/block grantsfindtreatment.gov · checked 2026-09-24

Ask for the total, not the daily rate.

07 Photographs

Crossroads — visitor photo, Phoenix, AZCrossroads — visitor photo, Phoenix, AZCrossroads — visitor photo, Phoenix, AZCrossroads — visitor photo, Phoenix, AZCrossroads — visitor photo, Phoenix, AZCrossroads — visitor photo, Phoenix, AZCrossroads — visitor photo, Phoenix, AZCrossroads — visitor photo, Phoenix, AZ
From the facility's Google Business Profile.

08 Service record

Type of CareSubstance use treatment
Service SettingOutpatient · Residential/24-hour residential · Intensive outpatient treatment · Outpatient methadone/buprenorphine or naltrexone treatment · Long-term residential · Short-term residential
Opioid Medications used in TreatmentBuprenorphine used in Treatment · Naltrexone used in Treatment
External Opioid Medications SourceIn-network prescribing entity · Other contracted prescribing entity · No formal relationship with prescribing entity
Type of Alcohol Use Disorder TreatmentAccepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere · This facility administers/prescribes medication for alcohol use disorder
External Source of Medications Used for Alcohol Use Disorder TreatmentIn-network prescribing entity · Other contracted prescribing entity · No formal relationship with prescribing entity
Type of Opioid TreatmentPrescribes buprenorphine · Prescribes naltrexone · Use methadone/buprenorphine for pain management or emergency dosing · Accepts clients using MAT but prescribed elsewhere · Lofexidine or Clonidine detoxification
PharmacotherapiesAcamprosate (Campral®) · Disulfiram · Buprenorphine sub-dermal implant · Buprenorphine with naloxone · Buprenorphine without naloxone · Buprenorphine (extended-release, injectable) · Naltrexone (oral) · Naltrexone (extended-release, injectable) · Medications for HIV treatment · Medications for Hepatitis C treatment · Lofexidine · Clonidine · Medication for mental disorders · Medications for pre-exposure to prophylaxis · Nicotine replacement · Non-nicotine smoking/tobacco cessation
Treatment ApproachesAnger management · Brief intervention · Cognitive behavioral therapy · Motivational interviewing · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · 12-step facilitation
Facility Operation (e.g., Private, Public)Private non-profit organization
License/Certification/AccreditationState substance use treatment agency · State department of health
Payment/Insurance/Funding AcceptedFederal, or any government funding for substance use treatment programs · IHS/Tribal/Urban (ITU) funds · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid · SAMHSA funding/block grants
Payment Assistance AvailablePayment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
Special Programs/Groups OfferedYoung adults · Adult men · Seniors or older adults · Veterans · Active duty military · Members of military families · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with co-occurring pain and substance use disorders · Clients with HIV or AIDS · Clients who have experienced sexual abuse · Clients who have experienced intimate partner violence, domestic violence · Clients who have experienced trauma
Assessment/Pre-treatmentComprehensive substance use assessment · Interim services for clients · Outreach to persons in the community · Screening for tobacco use · Screening for substance use · Screening for mental disorders
TestingBreathalyzer or blood alcohol testing · Drug and alcohol oral fluid testing · Drug or alcohol urine screening · HIV testing · STD testing · TB screening · Testing for Hepatitis B (HBV) · Testing for Hepatitis C (HCV)
Transitional ServicesAftercare/continuing care · Discharge Planning · Naloxone and overdose education · Outcome follow-up after discharge
Recovery Support ServicesSelf-help groups · Housing services · Assistance with obtaining social services · Recovery coach · Mentoring/peer support · Employment counseling or training
Education and Counseling ServicesHIV or AIDS education, counseling, or support · Hepatitis education, counseling, or support · Health education services other than HIV/AIDS or hepatitis · Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling · Vocational training or educational support (for example, high school coursework, GED preparation, etc.)
Facility Smoking PolicySmoking permitted in designated area
Age Groups AcceptedYoung Adults · Adults · Seniors
Sex AcceptedMale
Language ServicesSpanish
Facility Vaping PolicyVaping permitted in designated area
Ancillary ServicesCase management service · Domestic violence services, including family or partner · Early intervention for HIV · Mental health services · Social skills development · Transportation assistance · Integrated primary care services · Suicide prevention services

findtreatment.gov · substance use listing · checked 2026-09-24

09 Not on record

inspection findings, who owns this facility, current bed availability, the price it would quote you, and what happens to people after they leave. We are assembling what exists in state and federal records now; for the rest, no public source has it. Everything we publish is attributed and dated. Keep this record and we will email it to you.